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    Hi! You can find more information on language options here: Activision Support ^BP

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    Apologies for any frustrations. Can  you send us a video of this issue occurring? ^BP

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    Have you fully finished downloading BO3? Can you send us a photo of what you're seeing? ^BP

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    Ok so I know this is a known problem, but no threads I've found are helpful. Let me explain my problem super detailed.


    I have a PSN account and my sister does not (she just uses a local account). We play on the ps4. We recently (last week) got the 4 DLCs for COD Ghosts and we were really excited since all we really do is play extinction. Now my sister had a buttload of teeth for her armory and right away bought the medic upgrade. I only having like 7 teeth could not buy the upgrade for my class.


    So anyway today my sister was out the house so I am like "hey, may as well play a bunch to get teeth so when we play together, I have my upgrade". So I do just that. I play a bunch and get the engineer upgrade with 2 teeth to spare. We were both like prestige 3 rank something. I was around three ranks above her (plus another two from right now) meaning I was prestige 3 rank 20 and she must have been Prestige 3 rank 15 or something.


    Anyway we go to play today while playing Mayday (first time we played since I played solo) and I look at her and I notice her character is wearing the stuff I normally wear (war cry) and I point that out. Later when she goes to upgrade with her skill points she notices she is an engineer, not a medic. Go leave the game I notice she is the exact same rank as me. She got boosted up like 5 ranks. We look in her loadout and it's the exact same as mine!


    Now naturally we can just change the equipment, and it's a positive thing that her rank got boosted. But since she mirrored my account, the 23 teeth or whatever she was saving up is now 2 teeth. She's really upset about it and I understand why. That's a lot of teeth to loose!


    It happened between 10:00 and 10:30 pm on April 21, 2016. (Qatar time)


    Now I did poke around a bit but nothing was helpful. Clearing caches did not do anything for other people, and idk how to do that, so don't attempt to tell me to do that. I went on her multiplayer as well (which she never uses) and noticed her loadouts were the exact same as mine, meaning the problem is not just Extinction!


    Anyway, idk if there's some way to get her teeth back or something. If there's a way to rollback the whole PS4, I'm fine working to get my Engeneer upgrade again. It's just a lot of teeth to loose for her!


    Thank you for reading, and for any help you can give.




    I just checked and her whole armory mirrored mine! So she does not even have her Medoc Upgrade any more!

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    Hey there,


    I'm glad to see you're looking forward to the next Call of Duty! However, details regarding the next installment have not yet been released.


    Apologies for the inconvenience.




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  • 04/21/16--13:58: Re: Cannot update to 2.4
  • The Windows Store.

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  • 04/21/16--14:03: Re: Black Ops 3 Stats Reset!
  • Hi there.


    If you filled out the stat reset form, no other action is required.


    We apologize for the inconvenience.



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    Hey there.


    Feel free to make weapon recommendations here, as well:


    Activision Support



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