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Need Assistance with Clan Roster Issues, Including with Clan Commander

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I am a member of "Killaz for life" [K4LS]. We have been having clan roster issues. Some members still occassionally appear connected to a previous clan they belonged to [DNR]; although, only in the friends list and not reflected in the lobby. Also, our Clan Commander was recently 'booted' from clan. I use 'booted' loosely to describe his inability to access the clan in any way. It acted as if he was not a member of any clan. He, unwisely, attempted to see if he could start a clan with the same name, and appeared to have had success. However, he left that clan after created. We then attempted to have his account logged into on an alternate system, which still showed him as not being a member. Checking the Android app, it showed a clan roster of '8,' but only listed 7 names, not including his. We essentially had no commander. I invited him to the clan to see if that would fix the issue, especially being concerned about his creation and leaving of a clan of the same name. The invitation was accepted, and he once again gained access to the clan; although, I am not sure if he has full leadership access again. After he accepted, it once again showed him on the clan roster, which became '9.' On the Android app, it only lists him once, and still appears to list no commander. On the game, he is listed twice in the roster, once as soldier and once as commander. The clan does not want the progress we have made up to this point to disappear due to these issues, especially with his unwise testing of the system in creating the same clan over again. I have done my best to describe the incident as accurately possible in the hopes it will help to lead to a quicker solution to any ongoing bugs or technical issues. I would greatly appreciate if it would be possible to have the roster corrected, including restoring full commander duties to the appropriate leader. If you need any further information, please contact me via registered e-mail. We have plenty of Lieutenant Commanders, and so still have access to enough features to get by until the issues can be resolved, assuming no further difficulties. Thank you for your time and consideration.Administrator


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